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MOMILU SUCCESS · Legal

Refund Policy

We deliver custom work with real time and strategy behind it, so our refund policy is strict but fair. Here is exactly when a refund applies and how to ask.

Last updated 13 October 2026Request within 7 daysReply in 2–3 business days
7-day windowRefund requests must be made within 7 days of payment.
Before work startsRefunds apply only if you cancel before the project begins.
We reply fastTypically within 2–3 business days.
01

General refund policy

We offer refunds only in limited cases, and each request is reviewed individually. You may be eligible if:

  • You purchased a service and cancel before the project begins
  • No strategy session, planning or design work has been started
Refund requests must be submitted within 7 days of payment.
02

Non-refundable items

The following are non-refundable:

  • Strategy or clarity sessions, once booked or completed
  • Any service where work has started — copywriting, design, setup, integration and similar
  • Custom funnels, website designs and automations
  • Digital products such as templates, ebooks (including the No-Code Business Launch System) and downloadable resources
  • Coaching programs, unless stated otherwise in the agreement
03

Partial refunds or credits

In rare cases, at our discretion, we may offer:

A partial refundIf only a portion of the service has been delivered.
A service creditFor use toward future services within 30 days.
04

Monthly services

Get More Qualified Opportunities and MOMILU Care can be cancelled any time with 30 days’ notice. Other cancellation terms are defined by the applicable service agreement.

05

Client-initiated delays

If you delay the project for more than 15 days after payment — due to missing content, feedback or communication — the service may be marked as fulfilled and no refund will be issued.

06

How to request a refund

Email akash@momilusuccess.com and include your full name, the date and method of payment, the service purchased and the reason for your request.

1RequestWithin 7 days of payment
2Email usName, payment date, service, reason
3We reviewWithin 2–3 business days
4DecisionRefund, credit or explanation
07

Dispute handling

If a dispute is raised through Cashfree, PayPal or your bank without contacting us first, MOMILU SUCCESS reserves the right to suspend or block future access to services.

08

Policy changes

We may update this policy from time to time. Please check this page for the latest version (currently 13 October 2026).

Have a refund question?

Email us with your details and we will get back within 2–3 business days.

Contact usakash@momilusuccess.com
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